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Tuesday, August 19, 2008

Service Dogs (and their handlers) should consider taking the Canine Good Citizen test too

Training your dog to help with your disability is a very complex and time consuming process. Some people who put in many hours training their dog to help them with their own epilepsy, mobility issues, blindness, psychiatric conditions, etc. do not take into consideration how their dog behaves toward others in public. One of the best things you can do to help train your dog is to take the American Kennel Club's Canine Good Citizen Test. While we don't require it, the United States Service Dog Registry highly recommends getting your dog retested with the AKC's Canine Good Citizen test every two years.

The test is fairly simple and consists of 10 items. Don't be nervous. The test is easier than you may fear.

Test 1: Accepting a friendly stranger
This test demonstrates that the dog will allow a friendly stranger to approach it and speak to the handler in a natural, everyday situation. The evaluator walks up to the dog and handler and greets the handler in a friendly manner, ignoring the dog. The evaluator and handler shake hands and exchange pleasantries. The dog must show no sign of resentment or shyness, and must not break position or try to go to the evaluator.

Test 2: Sitting politely for petting
This test demonstrates that the dog will allow a friendly stranger to touch it while it is out with its handler. With the dog sitting at the handler's side, to begin the exercise, the evaluator pets the dog on the head and body. The handler may talk to his or her dog throughout the exercise. The dog may stand in place as it is petted. The dog must not show shyness or resentment.

Test 3: Appearance and grooming
This practical test demonstrates that the dog will welcome being groomed and examined and will permit someone, such as a veterinarian, groomer or friend of the owner, to do so. It also demonstrates the owner's care, concern and sense of responsibility. The evaluator inspects the dog to determine if it is clean and groomed. The dog must appear to be in healthy condition (i.e., proper weight, clean, healthy and alert). The handler should supply the comb or brush commonly used on the dog. The evaluator then softly combs or brushes the dog, and in a natural manner, lightly examines the ears and gently picks up each front foot. It is not necessary for the dog to hold a specific position during the examination, and the handler may talk to the dog, praise it and give encouragement throughout.

Test 4: Out for a walk (walking on a loose lead)
This test demonstrates that the handler is in control of the dog. The dog may be on either side of the handler. The dog's position should leave no doubt that the dog is attentive to the handler and is responding to the handler's movements and changes of direction. The dog need not be perfectly aligned with the handler and need not sit when the handler stops. The evaluator may use a pre-plotted course or may direct the handler/dog team by issuing instructions or commands. In either case, there should be a right turn, left turn, and an about turn with at least one stop in between and another at the end. The handler may talk to the dog along the way, praise the dog, or give commands in a normal tone of voice. The handler may sit the dog at the halts if desired.

Test 5: Walking through a crowd
This test demonstrates that the dog can move about politely in pedestrian traffic and is under control in public places. The dog and handler walk around and pass close to several people (at least three). The dog may show some interest in the strangers but should continue to walk with the handler, without evidence of over-exuberance, shyness or resentment. The handler may talk to the dog and encourage or praise the dog throughout the test. The dog should not jump on people in the crowd or strain on the leash.

Test 6: Sit and down on command and Staying in place
This test demonstrates that the dog has training, will respond to the handler's commands to sit and down and will remain in the place commanded by the handler (sit or down position, whichever the handler prefers). The dog must do sit AND down on command, then the owner chooses the position for leaving the dog in the stay. Prior to this test, the dog's leash is replaced with a line 20 feet long. The handler may take a reasonable amount of time and use more than one command to get the dog to sit and then down. The evaluator must determine if the dog has responded to the handler's commands. The handler may not force the dog into position but may touch the dog to offer gentle guidance. When instructed by the evaluator, the handler tells the dog to stay and walks forward the length of the line, turns and returns to the dog at a natural pace. The dog must remain in the place in which it was left (it may change position) until the evaluator instructs the handler to release the dog. The dog may be released from the front or the side.

Test 7: Coming when called
This test demonstrates that the dog will come when called by the handler. The handler will walk 10 feet from the dog, turn to face the dog, and call the dog. The handler may use encouragement to get the dog to come. Handlers may choose to tell dogs to "stay" or "wait" or they may simply walk away, giving no instructions to the dog.

Test 8: Reaction to another dog
This test demonstrates that the dog can behave politely around other dogs. Two handlers and their dogs approach each other from a distance of about 20 feet, stop, shake hands and exchange pleasantries, and continue on for about 10 feet. The dogs should show no more than casual interest in each other. Neither dog should go to the other dog or its handler.

Test 9: Reaction to distraction
This test demonstrates that the dog is confident at all times when faced with common distracting situations. The evaluator will select and present two distractions. Examples of distractions include dropping a chair, rolling a crate dolly past the dog, having a jogger run in front of the dog, or dropping a crutch or cane. The dog may express natural interest and curiosity and/or may appear slightly startled but should not panic, try to run away, show aggressiveness, or bark. The handler may talk to the dog and encourage or praise it throughout the exercise.

Test 10: Supervised separation
This test demonstrates that a dog can be left with a trusted person, if necessary, and will maintain training and good manners. Evaluators are encouraged to say something like, "Would you like me to watch your dog?" and then take hold of the dog's leash. The owner will go out of sight for three minutes. The dog does not have to stay in position but should not continually bark, whine, or pace unnecessarily, or show anything stronger than mild agitation or nervousness. Evaluators may talk to the dog but should not engage in excessive talking, petting, or management attempts (e.g, "there, there, it's alright").

Remember, the impression you give others about your Service Animal will last forever. You work hard training your dog to assist you, make sure your dog is trained to work with the public too.

Wednesday, August 13, 2008

We need your help! The Department of Justice is proposing a new definition of Service Animals

We need your help! The Department of Justice is revisiting the definition of a service animal and this is our chance to make the definition something that helps service dog handlers everywhere! There are three parts to this post and we've organized them to make it easier for you to understand this quickly. 
  1. What is the newly proposed definition of a Service Animal?
  2. What do we think needs to change?
  3. How can you help?
We've long needed a new and updated definition of Service Dogs that includes more specifically the many different types of dogs in use today. Now is our chance to make the definition exactly what we want it to be. For the most part, we think the new definition is a big leap forward. However we have some things we would like to see changed. The United States Service Dog Registry is in full agreement with the IAADP's changes to the law. 

1. What is the newly proposed definition of a service animal?
New Proposed Service Animal Defintion
Subpart A-General  

Service animal means any dog or other common domestic animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals who are blind or have low vision, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing minimal protection or rescue work, pulling a wheelchair, fetching items, assisting an individual during a seizure, retrieving medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and assisting individuals, including those with cognitive disabilities, with navigation.  The term service animal includes individually trained animals that do work or perform tasks for the benefit of individuals with disabilities, including psychiatric, cognitive, and mental disabilities.  The term service animal does not include wild animals (including nonhuman primates born in captivity), reptiles, rabbits, farm animals (including any breed of horse, miniature horse, pony, pig, or goat), ferrets, amphibians, and rodents.  Animals whose sole function is to provide emotional support, comfort, therapy, companionship, therapeutic benefits, or to promote emotional well-being are not service animals. 

2. What do we think needs to change?  
There are four things we would like to see changed:
  1. We think "minimal protection" needs to be removed from the definition. It's confusing. Service Animals aren't guard dogs.
  2. There needs to be guidelines about what "other species" are accepted as Service Animals. Other animals would need to meet the same standards of behavior as assistance dogs currently do.
  3. There should be no size or weight limit on service animals. Period.
  4. The phrase "do work" is confusing and does not sufficiently define the difference between service animals and emotional support animals, which are not covered under the ADA law.
3. What can you do to help?
Please fill out the form at and copy-paste the four things from above into the Public Comment field at the bottom of the form. Remember, the deadline is August 18, 2008!

In a hurry? Have your Documentation Package sent to your travel destination

We just had an order request from someone who was leaving for a trip and wanted a Documentation Package — but she was departing in two days! No problem. After she placed her order we sent her PDF's of the certificate and ID cards for her to print out at home along with her boarding pass.  Then, instead of having the package sent to her home we sent it via Priority Mail to her hotel at her destination so she would have it for her trip home. It's just another way the United States Service Dog Registry trying to make life easier for Service Dog Handlers.